At Designing Lab, we are committed to ensuring your satisfaction with every purchase. Please read our refund and return policy carefully to understand your rights and obligations.

1. 30-Day Return Policy:
• You have 30 days from the date of purchase to return any item for a refund or exchange.
• To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.

2. How to Initiate a Return:
• To initiate a return, please contact our customer service team at [designinglab24x7@gmail.com]. Provide your order number and details of the item you wish to return.

3. Refunds:
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2-3 business days.

4. Exchanges:
• We offer exchanges for defective or damaged items. If you need to exchange an item, please contact us within 7 days of receiving your order.

5. Return Shipping:
• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

6. Cancellations:
• If you wish to cancel your order, please contact us within 24 hours of placing it. Once an order has been processed, it cannot be canceled.

7. Quality Assurance:
• We take pride in the quality of our products. If you receive a defective or damaged item, please contact us immediately for assistance.

8. Contact Information:
• For any questions or concerns regarding our refund and return policy, please reach out to our customer service team at [designinglab24x7@gmail.com].

Designing Lab reserves the right to amend this policy at any time. Any changes will be posted on this page.